Method

Method crafts brand experiences that help businesses harness the competitive advantage of design. Your brand should tell a consistent, inspiring story at every consumer touchpoint. For that, you need a new approach. A new logic. A new Method.

In the Press

PSFK

11 Aug 2010

The Power of Immediate Feedback

Kyle Studstill

10x10

Gaming for Behavior Change

Adam Dole
The success of any new product or service relies on more than just new features and functions, bells and whistles, or a creative campaign. Successful games are known for their addictive levels of engagement. How can businesses leverage game-like design principles to create greater value for products and services over time?
Gaming for Behavior Change
Case Studies

Aardvark

Aardvark
Case Studies

BBC iPlayer

10x10

Place, Space, and the Mobile Interface

Claudia Bernett
For brands and consumers, what are the implications of hyper-connectivity?
Case Studies

TED Conferences

TED Conferences
Posts

The Customer Journey and Repair/Return Policies

Jade Dalton

20 Jul 2010
In thinking about service design, perhaps the most forgotten and un-sexy aspect is a company's repair/return policy.